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OVO Energy is an independent retailer in the UK supplying energy from renewable sources to over 1.5 million households. In late 2019, we launched in Australia with the same green approach. This program offers a 30 day cookie duration.
OVO Energy is the independent UK gas that's on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.
* 680,000 customers
* 1200 employees – 1100 in Bristol and 100 in London
* 3% interest on any credit in energy accounts
* Standard tariffs have 33% renewable electricity as standard
* We also offer a 100% renewable electricity tariff
* Protected over 100,000 acres of precious rainforest in South America through our partnership with Cool Earth
* Partnered with The Conservation Volunteers to plant over 400,000 158,000 trees across the UK in 2016 and 2017
* Helping to tackle youth homelessness through our Future Builders (https://www.ovoenergy.com/foundation/future-builders) scheme
We’ve also won a whole load of awards.
* Topped 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running and achieved a 93% customer satisfaction score (the highest ever score in the poll’s 10-year history)
* Ranked first in the 2015 & 2016 Which? Energy customer satisfaction survey
* World's Best Energy Brand at CHARGE 2016 - the World's First Energy Branding Conference
* Best Customer Service Team in Europe at the 2016 European Contact Centre and Customer Service Awards 2016
* 'UK National Contact Centre Team of the Year' at the UK National Contact Centre Awards
* UK’s 20th best company to work for (Sunday Times Best Companies 2017)